Frequently Asked Questions

What are EV Readers™?

EV Readers™ are extended vision reading glasses that provide clear focus at multiple distances—not just one like traditional readers. They let you see clearly from near to far without constantly switching glasses or dealing with the complexity of progressive lenses.

What's the difference between EV6™, EV20™, and EVinfinity™?

EV6™ Computer Readers: Clear focus from 18 inches to 6 feet. Perfect for computer work, reading documents, and desk tasks. Ideal if you spend most of your day at a workspace.

EV20™ Home & Office Readers: Clear focus from 20 inches to 20 feet. Great for reading, watching TV, cooking, and moving around your home or office. Our most versatile lens for everyday activities.

EVinfinity™ Outdoor Readers: Clear near vision plus full distance. Designed for outdoor activities like golf, fishing, hiking, and cycling. See your phone, your gear, and the horizon.

How are EV Readers™ different from progressive lenses?

EV Readers™ are simpler than progressives—they don't require a prescription or custom fitting. Unlike progressive lenses which have narrow viewing zones and require an adaptation period, EV Readers™ provide wide, clear viewing areas at their designed distances. They're a great solution for people who need reading help but don't want the complexity or cost of progressive lenses.

Which EV Reader should I choose?

Think about where you'll use them most:

• Mostly at a computer or desk? → EV6™ Computer Readers
• Around the house or office? → EV20™ Home & Office Readers
• Outdoor activities like golf, fishing, hiking? → EVinfinity™ Outdoor Readers

Many customers own multiple pairs for different activities. Shop all EV Readers™

How do I choose my reading power?

Reading powers range from +1.00 to +3.00 in 0.25 increments. As a general guide:

• Early 40s: +1.00 to +1.50
• Late 40s to early 50s: +1.50 to +2.00
• Mid 50s to 60s: +2.00 to +2.50
• 65+: +2.50 to +3.00

If you already wear readers, use that power. If unsure, we offer a printable reading test on our website, or you can visit your eye doctor for a reading assessment.

What is PD and how do I measure it?

PD (Pupillary Distance) is the distance between the centers of your pupils, measured in millimeters. It's essential for prescription glasses to ensure the optical centers align with your eyes. Visit our PD Measurement Guide for step-by-step instructions.

Do I need a prescription for EV Readers™?

No. EV Readers™ are reading glasses and don't require a prescription. You just need to know your reading power. However, our prescription eyeglasses and prescription sunglasses do require a valid prescription from your eye care provider.

What types of prescription lenses do you offer?

Single Vision: One prescription power across the entire lens. Best for distance vision, reading, or computer use.

Progressive: Multiple prescription powers that transition seamlessly from near to intermediate to far. No visible lines.

Do you offer transition (indoor/outdoor) lenses?

Yes! We offer photochromic lenses that automatically adjust to changing light conditions. They're clear indoors and darken when exposed to sunlight, giving you the convenience of eyeglasses and sunglasses in one pair.

Do you offer blue light blocking lenses?

Yes! Our blue light blocking lenses filter harmful blue light emitted from digital screens. They're ideal for people who spend long hours on computers, tablets, or phones and can help reduce eye strain and fatigue.

Are your prescription sunglasses polarized?

Yes! All our prescription sunglasses come with polarized lenses and 100% UV protection as standard. Polarized lenses reduce glare from reflective surfaces like water, snow, and roads.

What lens tints are available?

For sunglasses, we offer a range of tints including gray, brown, and green. Gray provides true color perception, brown enhances contrast, and green offers a balance of both. Some frames also come with gradient tint options.

What lens materials do you use?

We offer premium lens materials including:

• Polycarbonate: Lightweight, impact-resistant, and great for active lifestyles
• High-Index: Thinner and lighter lenses for stronger prescriptions
• CR-39: Excellent optical clarity at an affordable price

All lenses include anti-reflective coating, scratch resistance, and UV protection. Learn more on our Lens Treatments & Materials page.

What lens coatings are included?

All our lenses come standard with:

• Anti-reflective (AR) coating: Reduces glare and reflections for clearer vision
• Scratch-resistant coating: Protects your lenses from everyday wear
• UV protection: Blocks 100% of harmful UV rays
• Hydrophobic coating: Repels water, oil, and smudges for easier cleaning

How long does shipping take?

Single Vision Reading Glasses: Typically we need about 1 week to custom-make your Single Vision Reading Glass lenses, customized to your pupillary distance measurement.

Extended Vision Reading Glasses: Typically we need about 2 weeks to custom-make your Extended Vision Reading Glass lenses, customized to your pupillary distance measurement.

Prescription Eyeglasses & Sunglasses: ypically we need about 2 weeks to custom-make your Extended Vision Reading Glass lenses, customized to your pupillary distance measurement.

Do you ship internationally?

Currently, we ship within the United States only.

What is your return policy?

We offer a 30-day return policy on all products. If you're not completely satisfied, return your purchase within 30 days of delivery for a full refund. Items must be in original condition. Visit our Return Policy page for complete details.

Do you offer a warranty?

Yes! We offer a 1-year scratch warranty on all prescription lenses and EV Reader™ lenses. If your lenses scratch within the first year under normal use, we'll replace them. Visit our Warranty page for details.

What if my prescription glasses don't feel right?

New prescription lenses can take a few days to adjust to. If something doesn't feel right after a week, contact us. We'll work with you to make it right—whether that means adjusting the prescription or remaking the lenses.

Do you accept vision insurance?

We don't bill insurance directly, but you may be able to submit your receipt for out-of-network reimbursement. Many vision plans offer partial reimbursement for glasses purchased outside their network. Check with your insurance provider for details. Learn more on our Insurance Coverage page.

Can I use my FSA or HSA?

Yes! Prescription eyeglasses, prescription sunglasses, and reading glasses (including EV Readers™) are typically eligible expenses for Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Check with your plan administrator to confirm.

What brands do you carry?

We partner with premium eyewear brands:

• L&F (Lens & Frame): Our signature collection of handcrafted frames
• RAEN: California-designed eyewear with timeless aesthetics
• STATE Optical: American-made frames crafted in Chicago
• Ombraz: Innovative armless eyewear with adjustable cord system
• American Optical: Heritage brand since 1833, iconic aviator styles

How do I find the right frame size?

Frame measurements are listed on each product page (lens width, bridge width, temple length). If you have glasses that fit well, compare those measurements. Visit our Frame Size Fitting Guide for help.

How can I contact you?

Have a question? We're here to help! Visit our Contact Us page to send us a message. We typically respond within 24 hours on business days.  Or give us a call at (562) 282-9143.