American Optical General
American Optical General Frame Details
Customer Reviews
American Optical Rx Sunglasses Reviews
No complaints! Great Customer Service.
I received a try on frame within 2 days of contacting L&F Co., and confirmed that the style of the sunglasses would work great for me. Then I submitted an order for my own prescription frames. The ordering process was easy and seamless (all online), and I received the new frames in less than 7 days. The interface to the online ordering was user friendly and well designed. The entire process was great. I'll use Lens&Frame Co. again in the future.
Customer service is excellent
There was a small question with my order. Customer service emailed and then followed up very quickly.
Brenda L Owens, review of sunglasses
HI, I have had my Rx sunglasses now for 2 weeks. They are beautiful. I am however having difficulty reading with them on. The Rx that I sent to you is the latest Rx from my current (April) eye appointment, and I can read fine with my new glasses. I have tried wearing them several times thinking that my eyes needed to adjust, but the reading hasn’t improved. I will call to see where to go from here. Thank you Brenda
Frequently Asked Questions
Do I need to send in my prescription?
Yes. After placing your order you'll receive instructions to submit your prescription and pupillary distance (PD). You can upload it directly or we can contact your eye doctor.
How long does it take to make my glasses?
Approximately two weeks once we have your prescription and pupillary distance (PD).
Can I use a prescription from my eye doctor?
Yes, we accept standard prescriptions from any licensed optometrist or ophthalmologist.
What is your return and warranty policy?
Free returns within 30 days of delivery. Frames must be returned in original, unworn condition and we'll provide a prepaid return shipping label. All custom prescription lenses include a one-year scratch warranty — if your lenses scratch within one year of purchase under normal use, we'll replace them free of charge.