I bought a beautiful pare of Raen sunglasses but they are a disappointment. The frames are slightly out of square so they do not sit level on my face. The right lens is higher than the left and frames are on a slight diagonal on my face. I’m not sure the problem can be remedied. Bummer
So sorry to hear that the frames arrived unbalanced. The acetate frames are easy to adjust - indeed acetate is used by most eyewear brands because it is highly adjustable. If you are uncomfortable making the adjustment yourself you may take them to a local optical shop to be adjusted… or we’d be happy to send you a new pair with a pre-paid return shipping label to make it easy to send back this one. Just reply back to us at email@example.com and we’ll take care of you.